Shipping Policies

Please note that order processing time is 5 to 7 business days for all shipping methods and does not include the estimated shipping time.

GENERAL NOTES :

  1. Shipping and handling charges are charged to each invoice. A.C.E. School of Tomorrow® will absorb the shipping costs on backorders and claims.

  2. All orders will be shipped as selected.

  3. If your shipping address has a different ZIP Code from the billing address, please notify Customer Service or Order Processing. A ship-to code will be assigned to each different address, and you will be notified of this code.

  4. A.C.E. School of Tomorrow® cannot accept C.O.D. orders.

Note : Shipping charges are subject to change without notice.


DOMESTIC SHIPPING OPTIONS (U.S.)

  1. United Parcel Service*

    Ground –
    Each box is insured for $100, and delivery time is two to seven business days after shipment.
    3 Day Select Will be delivered on 3rd business day after shipment.
    2nd Day Air – Will be delivered on 2nd business day after shipment.
    Next Day Air – Will be delivered on next business day after shipment.

  2. Motor Freight*
    There is a minimum weight limit of 1,000 pounds.

  3. U.S. Mail – Domestic

    First Class – Traceable with USPS Tracking.
    Priority Mail  Traceable with USPS Tracking.
    Parcel Select Traceable with USPS Tracking.

  4. Will Call (Texas Warehouse)
    The customer is called when the order is ready for pickup. A handling fee will be applied.

* Must have a contact name, physical street address, email address, and a valid telephone number.


INTERNATIONAL SHIPPING OPTIONS (Outside U.S.)

Shipping charges for UPS EXPRESS, UPS EXPRESS SAVER, UPS EXPEDITED, UPS STANDARD (Canada only), INTERNATIONAL AIR PARCEL POST, INTERNATIONAL AIR SMALL PARCEL, and AIR FREIGHT will be assessed at actual shipping cost plus a handling fee of 14% of the shipping cost or a minimum of $10, whichever is greater. The shipping charges are exclusive of clearance, duties, and taxes, if incurred.

  1. INTERNATIONAL AIR PARCEL POST (IAPP) – (Post Office)
    Delivery time varies from one week to one month. Can sometimes be insured but cannot be traced.

  2. INTERNATIONAL AIR SMALL PARCEL (IASP) – (Post Office)
    Delivery time varies from six weeks to nine months. Can sometimes be insured but cannot be traced.

  3. UPS EXPRESS* Two to five days delivery. Costs more than IAPP but can be traced.

  4. UPS EXPEDITED* Five to seven days delivery. Sometimes costs less than Express or sometimes more depending on weight. Can be traced.

  5. UPS STANDARD*
    Seven to ten days delivery. Available to Canada only.

  6. Air Freight
    Five to seven days to the airport. Customer will be notified upon arrival. Needs valid telephone number.

  7. LOCAL PICKUP (Texas only)
    The customer is called when the order is ready for pickup. A handling fee of 2% of the order value, or a minimum of $7, whichever is greater, is added to the invoice.
    Exception is Mexico orders that require customs papers.

Should not have IASP – There is no option to select that.

INTERNATIONAL SHIPPING

  1. Payment must be in U.S. funds whether by check or money order. VISA, MasterCard, American Express, and Discover are accepted.

  2. A.C.E. has established local warehousing in certain areas. Customers located in Australia and the South Pacific, Canada, Europe, the Philippines, CIS and Baltic States, Africa, and South America must order directly from their respective warehouse.

*Must have a contact name, physical street address, email address, and a valid telephone number.